Clik here to view.
Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook...
Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device...
View ArticleOffice 365 – Resource Index
This document was written to provide training resources for using Office 365. GeneralOffice ApplicationsHeelmailOneDriveSharePointSkype for BusinessTraining Resources: What is Office 365? What is...
View ArticleOffice 365 – How to Access a Shared Mailbox
The University offers Office 365 Shared Mailboxes. In order to have a shared mailbox created for Office 365 please visit http://help.unc.edu/servicedesk (you can either submit an Online Help Request ,...
View ArticleClik here to view.
How to login to Office 365
The University is transitioning to Office 365, along with this transition comes a new way to log in called Federated Log in. Please see the examples below, and note that most Microsoft Federated log...
View ArticleOffice 365 – What is Outlook’s Focused Inbox?
Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox into two tabs-Focused and Other. Your most important emails are on the Focused tab while the rest remain...
View ArticleClik here to view.
Office 365 – How to update the Global Address Book in Outlook
When changes occur within the main Global Address Book (GAL) on the Office 365, computers running Outlook 2010 and 2013/2016 may not automatically receive the updates. If this is happening, then you...
View ArticleClik here to view.
Office 365 – Outlook Web App (OWA)
You may access basic services provided through Office 365 system by visiting http://heelmail.unc.edu or http://office.unc.edu (click on the Mail icon). The following information is to acquaint you...
View ArticleClik here to view.
Office 365 – What are Permission Levels in Outlook?
Calendar and/or Folder permissions: This type of sharing that allows selected users to view the contents of your calendar or folder, but does not allow other users to send email on your behalf. When...
View ArticleCampus Mail Cheat Sheet for Heelmail (Office 365)
ITS Security has unblocked the Microsoft Outlook App for Android and iOS, This is available for HeelMail (Office 365) users. The University has migrated most departments from Exchange to Office365....
View ArticleClik here to view.
Office 365 – Managing Spam in Junk E-mail Folder and Block/Allow Senders Lists
The University has migrated to Office 365, along with this upgrade all Spam filtering is done by Microsoft. The new spam scanning service does not have a web accessible interface that will allow the...
View ArticleWhat is an email alias and how do I create one?
Email Aliasing: Email Addresses Made Easier Email addresses can be difficult to remember, resulting in mistakes when people try to send you email. But good news! You can request an easy-to-remember...
View ArticleCan I set up a vacation autoresponder for my email account when I am away?
Can I set up a vacation autoresponder for my email account when I am away? Yes. Office 365 provides an e-mail auto-reply that automatically responds to senders of your incoming e-mail messages with a...
View ArticleClik here to view.
Self Service Tool (Email, Listserv, and Mass Email)
The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify...
View ArticleTech on Demand
This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use. This information was originally composed by Student Government as a service for students by students. View...
View ArticleClik here to view.
Getting Connected at UNC
Wireless Connecting to the UNC Wireless Network 2-Step Verification About Duo Microsoft (MFA) Office 365 Outlook Android iOS (iPhone, iPod, iPad) Antivirus Personally Owned Microsoft Security...
View Article
